Refund Policy

Terms

• If the customer cancels before work has started, a refund may be considered.
• Once personalized report preparation has started, the order is non-refundable.
• If incorrect information is submitted by the customer, corrections may require an additional fee.
• If there is a technical delivery issue, the report will be resent.
• No refund is given because the customer disagrees with symbolic interpretation.
• Urgent delivery fees are non-refundable once priority work begins.